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Microsoft explains how it will improve quality assurance after Windows 10 October 2022 Update debacle

Microsoft has had a crude month when it comes to quality assurance and Windows 10.

The Windows ten October 2022 Update was pulled just a few days later information technology started rolling out officially, later a file deletion bug caused a pocket-sized percentage of users to lose their unabridged Documents folders.

Since then, Microsoft has been taking this outcome very seriously and wants to inform the world on its arroyo to quality on Windows 10. In a new blog post from Microsoft'south Corporate Vice President for Windows, Michael Fortin, the company goes into extensive detail on how it's using data to improve the overall quality of Windows 10 feature updates.

According to Microsoft, during the last 3 years, the company has seen the volume of support calls and chats drop, equally the corporeality of Windows 10 users increased, suggesting that each new Windows 10 update is more stable than the previous one. The Windows 10 April 2022 Update has the highest Net Promoter Score of whatsoever Windows 10 characteristic update to date, which further suggests that there are fewer issues for users to deal with as each new Windows 10 update rolls out.

Microsoft likewise detailed how it tests Windows internally, using "self-hosting" every bit i major mode of ensuring quality. Fortin explained:

Internally, Windows has what nosotros call an aggressive 'self-host' culture. 'Self-host; means that employees working on Windows run the latest internal versions on their machines to ensure they are living with Windows. The 'aggressive' part refers to the tenacious push to brand sure local teams run their own builds and pursue any problems found. A strong self-host civilization is a source of pride for those of united states working on Windows.

Windows Insiders are also a huge office of the testing phase of Windows, and the information provided from Insiders helps Microsoft shape the quality of Windows 10 feature updates. Of course, sometimes issue slip through, equally ane did with the October 2022 Update, but this is the first (and hopefully last) time this has happened with a major release, and Microsoft is upping its game to ensure it doesn't happen again.

Windows equally a Service

The company says that information technology doesn't send Windows 10 feature updates like it used to transport old versions of Windows. Windows as a Service allows Microsoft to be more agile when it comes to rolling out characteristic updates to the world, usually targeting a tiny percentage at first before increasing the number of users afterward there are no initial launch growing pains found.

The get-go principle of a characteristic update rollout is to only update devices that our information shows will have a good experience. I of our most recent improvements is to use a machine learning (ML) model to select the devices that are offered updates start. If we detect that your device might have an event, we will not offer the update until that issue is resolved. 2d among our principles is to start slowly – to prioritize the update experience over rollout velocity. When a new feature update release is bachelor, we first make information technology available to a small-scale per centum of 'seekers,' users who take activity to get the updates early on.

Finally, Microsoft promises that it's going to be more transparent when it comes to issues like this. Microsoft is notoriously bad at communicating, which is not good when there is a major issue ongoing with a new version of Windows 10. For example, Microsoft was almost expressionless silent most the Oct 2022 Update for near a month, giving us no information as to what's happening, and when or if information technology would be made bachelor over again.

Our focus until at present has been almost exclusively on detecting and fixing issues quickly, and we will increase our focus on transparency and communication. We believe in transparency equally a principle and we will keep to invest in articulate and regular communications with our customers when at that place are problems.

The October 2022 Update is fixed, and Microsoft is going to extra measures to ensure hereafter Windows 10 feature updates don't coil out with any showstopping bugs. It's apparent that Microsoft is taking this whole thing very seriously, and rightly so. Information technology's unforgivable to ship a version of Windows x to the public that has a showstopping bug in it, especially one that was spotted by Insiders beforehand.

The Windows x October 2022 Update is rolling out one time again for seekers, and then if you want the update now, make sure you lot bank check for updates in Windows Update.

What are your thoughts on the October 2022 Update debacle? Let u.s.a. know in the comments.

Source: https://www.windowscentral.com/microsoft-details-its-quality-approach-windows-10-feature-updates

Posted by: bellofflon.blogspot.com

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